Garmin Connect removing body metric data (nothing to do with My Fitness Pal)

It's a known issue, but unfortunately Garmin shows little or no interest in actually doing anything to fix it. (They are acknowledging the issue, however they seem incapable of doing anything about it or providing any useful information)

https://forums.garmin.com/forum/into-sports/health-fitness/index-smart-scale/1277468-measurements-diapearing-from-garmin-connect

Have you had a look at this thread? I know many are talking about the link to MFP, however there's lots of people in the thread confirming they have the issue despite no link to MFP.

One of the big things you can do is be accountable and that means weigh yourself every morning 7 days a week your true weight will be an average over a period of time, if you weigh every day GC will not fill in a weight from the previous day at least that's how it works for me. So if you have more days weights and only a couple that's filled in it wont make that much difference over the 7 day average, but if its reversed and you only have a couple of true weights and all the rest are filled in the yes, it could skew your numbers but that wouldn't be an accurate weight anyway. IMHO

Here's how it work's in my scenario if I take a weight with my FR 935 and Fenix 5X both active upon my first sync the body metrics are wiped out, if I miss a days weight GC will insert the previous days weight

If I am wearing my Fenix 5X with my FR 935 powered off all of my metrics are saved regardless of MFP so for me it tied to GC and the FR 935, if I miss a day GC will insert the previous days weight.

I know Garmin is aware of this issue and trying to come up with a fix for all, I am on an open ticket and provided details of my issues and also provided the Garmin folder from my FR 935 device and have actually gotten reply's back from the team.

It's a known issue, but unfortunately Garmin shows little or no interest in actually doing anything to fix it. (They are acknowledging the issue, however they seem incapable of doing anything about it or providing any useful information)

https://forums.garmin.com/forum/into-sports/health-fitness/index-smart-scale/1277468-measurements-diapearing-from-garmin-connect

Have you had a look at this thread? I know many are talking about the link to MFP, however there's lots of people in the thread confirming they have the issue despite no link to MFP.

Thanks, yes I have seen that thread and that's why I created this one...this problem has absolutely nothing to do with MFP. Garmin and everyone should know that anyone suggesting remove MFP is wasting their time. I've never even used MFP and have this problem.

One of the big things you can do is be accountable and that means weigh yourself every morning 7 days a week your true weight will be an average over a period of time, if you weigh every day GC will not fill in a weight from the previous day at least that's how it works for me. So if you have more days weights and only a couple that's filled in it wont make that much difference over the 7 day average, but if its reversed and you only have a couple of true weights and all the rest are filled in the yes, it could skew your numbers but that wouldn't be an accurate weight anyway. IMHO

Here's how it work's in my scenario if I take a weight with my FR 935 and Fenix 5X both active upon my first sync the body metrics are wiped out, if I miss a days weight GC will insert the previous days weight

If I am wearing my Fenix 5X with my FR 935 powered off all of my metrics are saved regardless of MFP so for me it tied to GC and the FR 935, if I miss a day GC will insert the previous days weight.

I know Garmin is aware of this issue and trying to come up with a fix for all, I am on an open ticket and provided details of my issues and also provided the Garmin folder from my FR 935 device and have actually gotten reply's back from the team.

It's a false data point and shouldn't be inserted. Either way it's removing the body metrics data which is the real problem.

Which I am sure is being addressed based on my interaction with Garmin, have you contacted them and given them your specifics so they can add you to the open case?

Which I am sure is being addressed based on my interaction with Garmin, have you contacted them and given them your specifics so they can add you to the open case?

This has been an open issue for a year so I'm not confident and yes I have an open ticket.

Regarding MyFitnessPal, yes it is absolutely a distraction and a red-herring. Sadly, I think there may be something in the support agents’ script about it. If you look at the recent posts in that thread, you’ll see conclusive evidence that MFP is not the cause. Good that you have started this thread. Let’s just ensure that people are aware of both.

Though I did remove my link to Myfitnesspal this week and lo, the next day and subsequently,
I have all my data back