Hello guys,
I'm very annoyed right now. Cause I wanted to change my weight in Garmin Connect/Garmin Connect Mobile. But wherever I go (be it in my Profile or the device settings!), I can change *and successfully save* the new weight. But when I reload the page, the old value is still there. I tried several different browsers on different computers. I tried changing the weight in Garmin Connect (website) as well as in Garmin Connect mobile (iOS). But nothing changes. I can't record a new weight. On top of that, sometimes the weight that is synced from my Index scale is overwritten by the old weight value that is still persisting in my Garmin profile and that I can't get rid of.
Summary:
1) I can't manually change my weight within Garmin Connect profile
2) My Garmin Index scale updates the weight in the "weight" dashboard but does NOT update the weight Garmin Connect profile
3) Sometimes the weight that my Garmin Index scale transmits to the "weight" dashboard is overwritten by the weight value from my Garmin Connect profile
Note: Yes I already reseted the index scale. But this made things even worse (because now the scale doesn't recognise me from time to time). Also all devices run the latested firmware available.
Until november last year everything worked like a charm. But right now, all my Garmin gadgets (Fenix 5x, Index Scale, Virb Ultra 30 and HRM swim) are practically useless because of sync issues (I have other issues regarding the sync between MFP and Garmin Connect, but that is not my top priority right now). Please Garmin, I beg you to fix this mess soon. Otherwise I have to switch to Apple. Their battery lifetime sucks, but at least their software works.
