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Workout details not able to display

wojtek_b
Hello,
after sync Fenix 3 with the Garmin App via Bluetooth I'm not able to display the workout details. I can see the activity but when I click on it, I get a message saying "Data for this activity couldnt be uploaded". When I go to Garmin Connect I don't see the Activity at all. What can I do to solve this problem?
Thanks,
Diego
  • 0
    Hello, please find below the sync report with the error referring to the issue above.
    The error happened yesterday 31.01.18 at 20:22 CET.


    GCM iOS SYNC REPORT

    Sync Identifier: F44B10CA-65EE-416D-BE7B-482DAEFF3AF6
    Date/Time: 2018-01-31 19:21:15 +0000
    GCM Software Version: 4.2.2.1
    Garmin Device Software Version: 8.70
    Garmin Device Model: fenix 3
    Garmin Device Unit ID: 3903213303
    Connect Account: diegomarte

    UPLOAD CONFIG

    File Type URL
    -------------------------------------------------------------------------------------------------
    FIT_TYPE_28 /upload-service/upload
    ErrorShutdownReports/shutdown/upload
    FIT_TYPE_41 /upload-service/upload
    FIT_TYPE_35 /upload-service/upload
    FIT_TYPE_4 /upload-service/upload
    GPSData /upload-service/upload
    GOLF_SCORECARD /gcs-golfcommunity/api/scorecard
    FIT_TYPE_44 /upload-service/upload/metrics
    FIT_TYPE_38 /gcs-golfcommunity/api/scorecard/fit
    FitnessHistory /upload-service/upload
    FIT_TYPE_49 /upload-service/upload/wellness
    FIT_TYPE_9 /upload-service/upload
    FIT_TYPE_32 /upload-service/upload/wellness

    UPLOAD DEVICE FILE TYPES

    File Type
    -------------------------------------------------------------------------------------------------
    FIT_TYPE_4
    GOLF_SCORECARD
    FIT_TYPE_32

    UPLOADS

    File Type Filename Size (bytes) Status
    -------------------------------------------------------------------------------------------------
    FIT_TYPE_4 1-3903213303ble-FIT_TYPE_4-2050-200-886350522 55405 Error

    DOWNLOAD DEVICE FILE TYPES

    File Type
    -------------------------------------------------------------------------------------------------

    DOWNLOADS

    File Type Download ID Size (bytes)
    -------------------------------------------------------------------------------------------------

    ERROR DETAILS

    Error Domain=GCMSyncErrorDomain Code=1 "Error del servidor" UserInfo={SyncErrorReason=File UL: Upload failed, NSLocalizedDescription=Error del servidor, NSUnderlyingError=0x10fd65aa0 {Error Domain=GCMNetworkFileUploadErrorDomain Code=500 "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>500 Internal Server Error</title>
    </head><body>
    <h1>Internal Server Error</h1>
    <p>The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.</p>
    <p>Please contact the server administrator at
    root@localhost to inform them of the time this error occurred,
    and the actions you performed just before this error.</p>
    <p>More information about this error may be available
    in the server error log.</p>
    </body></html>
    " UserInfo={NSLocalizedDescription=<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>500 Internal Server Error</title>
    </head><body>
    <h1>Internal Server Error</h1>
    <p>The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.</p>
    <p>Please contact the server administrator at
    root@localhost to inform them of the time this error occurred,
    and the actions you performed just before this error.</p>
    <p>More information about this error may be available
    in the server error log.</p>
    </body></html>
    , NSErrorFailingURLKey=connectapi.garmin.com/.../upload}}}


    Thanks!
    Diego