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Garmin Index Information lost in connect after a few minutes

Former Member
Former Member
Hello People,

Im currently experiencing some major issues with my garmin index scale and the connect app.
When i do my daily weigh-in, the scale displays all the information on the display(body fat, muscle weight, etc)
When i check the connect website and the connect app, the information is displayed as it should. After a few seconds (sometimes a bit longer) however, all the "extra" information is removed and the only information that remains, is the BMI index and my weight in kg's.

On some days however, the information stays...but the last 5 days, it doesn't. I have this problem for quite some time, but it seems to happen more often and sometimes when i remove and add the scale again, the problem appeared to be resolved for some time...now however, nothing works...

Any idea on this issue?