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BUG - Daily Active Calories total incorrect due to walking activity

When comparing two different reports (Active Calories & Total Calories) on Garmin Connect web my Active Calories totals usually match. Yesterday (Sunday) however I went for a 2km walk which I tracked as an activity on my VivoActive HR (latest firmware). The walk = 205 Calories.

My Active Calories total for yesterday was:
Active Calories Report = 1193 C
Total Calories Report = 1398 C

Difference = 205C. It therefore looks like an issue with getting full credit for the active calories from the walk.

The same discrepancy shows on GCMiOS when looking at the Active Calorie weekly view (by day) which shows 1193 C vs the day view which shows 1398 C

thanks

Alex

0 AllanOlesen67 over 7 years ago

Yes. In the Active Calories report, calories from Daily Steps will be shown as Walking, and calories from Walk activities will be lost.

(You can't see calories from Daily Steps anywhere anymore, so you will have to take my word for it. These calories used to be shown in the Activities tab in Daily Summary. But some days ago, they removed calories from Daily Steps from that tab.)

I have made a posting on the same topic here:
https://forums.garmin.com/forum/into-sports/garmin-connect/troubleshooting/1290527-walk-activities-missing-in-active-calories-report

0 TheSalamander over 7 years ago

Thanks. I have raised a support ticket and referenced this and the other threads. Will see if that helps Garmin focus on finding a resolution.

0 Bullet over 7 years ago

I have the same problem. Talked to support and they said they are working on it
https://forums.garmin.com/forum/into-sports/garmin-connect-mobile-application/garmin-connect-mobile-ios/1311303-active-calories