Mobile Apps & Web

Garmin Connect Web Garmin Connect not working.

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Garmin Connect not working.

Former Member over 7 years ago

Garmin Connect is not working on any platform even though the status site is all green. Is this a normal occurrence?

Tried originally on my Android app for my Fenix 5x. That didn't work so I checked the web app. That didn't work so I asked my SO who wears a Vivoactive 3 and it doesn't work for her on IOS either. We haven't had the trackers for long but not being able to see anything or change anything via the app is a bit annoying. I opened a support ticket in case this is just us for some reason.

0 Former Member over 7 years ago

Yes, I'm seeing problems too. I wonder if https://connect.garmin.com/en-US/status is somewhat of a joke because it's reporting that all Garmin Connect functions are operating but obviously they're not. I wonder if the site, https://connect.garmin.com/en-US/status , is manually maintained.

In any case, at first I thought it was an issue with my iOS device so I logged off of Garmin Connect from my iPhone and then relogged on. Right now, I have none of my historical calendar events listed, though I trust this will come back soon (I HOPE!).

It would be helpful if Garmin actually had an accurate status page AND they would inform their users via Twitter any problems with Garmin Connect.

0 Former Member over 7 years ago

Yes, I'm seeing problems too. I wonder if https://connect.garmin.com/en-US/status is somewhat of a joke because it's reporting that all Garmin Connect functions are operating but obviously they're not. I wonder if the site, https://connect.garmin.com/en-US/status , is manually maintained.

In any case, at first I thought it was an issue with my iOS device so I logged off of Garmin Connect from my iPhone and then relogged on. Right now, I have none of my historical calendar events listed, though I trust this will come back soon (I HOPE!).

It would be helpful if Garmin actually had an accurate status page AND they would inform their users via Twitter any problems with Garmin Connect.

Thanks for the response. Glad it's not just me. Hopefully it's back up soon.

0 spucky over 7 years ago

Here too since about an hour. Device is connecting and syncing via "my day" but then the data cannot be loaded. Neither via Connect app nor via Web interface.

Must be a general issue with the Servers/Connections

0 Former Member over 7 years ago

Yeah...Down Detector says possible problems with Garmin Connect. So much for Garmin's own Connect status page, huh? Maybe there are so many new years resolutions to get physically active (and many Garmin presents given) that the website crashed ;-)

0 Former Member over 7 years ago

OK Thanks for the info. I was freaking out since my activities weren't syncing today. I feel much better that other people are having the same problem. :D. Come on Garmin get this together!!

0 das1996 over 7 years ago

Looks like status page is now updated too, everything is down. - https://connect.garmin.com/en-US/status

ciq.forums.garmin.com/.../1292286.jpg

0 Former Member over 7 years ago

Lovely! Now at least the status page is accurate!

0 Benjamin over 7 years ago

Ahh, probably this is why I can't send the workout from my phone to the watch, watch is not connecting to phone. While it should be unrelated it's probably not a coincidence. Dressed up since a half hour struggling to go out and do my run, bah...

0 Former Member over 7 years ago

Same here, unfortunately (for me), I though it's some local issue with my android phone, so I've removed Connect application and reinstall it and now I am not able to login. For now, I am without sync of my Fenix 5x :-(.

update: after several attempts, the login finally succeeded, now it show warning about servers maintenance, but it works and my watches notifications & synchronization is back ;-)

0 Crispin_Ellisdon over 7 years ago

Currently everything is down https://connect.garmin.com/en-US/status
ciq.forums.garmin.com/.../1292317.png