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Trophy Case not updating new personal records

I have broken my personal records for 1km, 1 Mile & 10Km runs in the past few months, sometimes multiple times and yet these records don't update in my Trophy Case on the GC website. I initially didn't have the 1km section enabled, and when I enabled it, the time it's suggesting was set way back in February. This time has been superseded since then. Strava holds my records correctly and those times have been passed on from my Vivoactive HR, so why wouldn't the GC website display those times?

0 Former Member over 5 years ago

1. Go to: www.connect.garmin.com

2. Open the menu (left upper corner, symbol with 3 horizontal III)

3. Select at the end of menu “Personal Records“

4. Choose your activity type f.ex. “Running”

5. Confirm your new records

6. Click “Send to device”

7. Select your device and press “Send now”

8. Click “Open”

Et voilà!!