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Fenix 3 HR not pairing to IOS 11 iPhone

Former Member
Former Member over 7 years ago
pairing and synchronization worked fine until I upgrade my iPhone 7 Plus to IOS 11.0.

Any way way to fix?
  • Former Member
    0 Former Member over 7 years ago
    Was able to pair and synchronize after deleting original device from mobile connect settings and adding watch back in.
  • Former Member
    0 Former Member over 7 years ago
    Thanks The IOS 11 Bluetooth connectivity generally seems flaky with all devices. I?m going to try the Reset All mentioned in the link you provided. Much appreciated
  • 0 over 7 years ago
    Same here. Also issues with Fenix HR 3 and iOs 11 :-(
    Some times I can re-establish bluetooth connection by:
    - Unpair from bluetooth settings in ios
    - Unpair from the garmin app (latest version today)
    - Reboot iphone and Fenix
    - Pair
    But it is a hassle to do that each time you want to read some Fenix data on your iphone :-(
  • 0 over 7 years ago
    Same problem here to. Up until today, removing the device from Garmin Connect and reinstalling it worked, but today although it find my Fenix 3hr, the pairing fail each time ... And of course, it?s today i need it ..,
  • Former Member
    0 Former Member over 7 years ago
    Fenix 5 7 iOS 11 solution

    (1) On Fenix 5
    - Hold down Light button (1), goto controls menu
    - Power off
    - Power on
    - Hold down (1), goto controls menu
    - select green phone icon to disconnect from phone
    (2) On iPhone, Garmin connect
    - Delete Phenix 5 device
    - click on + to add new device
    - Select Fenix 5
    (3) On Penix 5
    - Hold down Up Menu (5)
    - Select Settings
    - Select Phone
    - Select Pair Phone
    - Watch produce a pair code
    (4) On iPhone, Garmin connect
    - Add pair code to phone
    - sync with watch (this takes a while, be patient)
    (5) All done!!
  • 0 over 7 years ago
    Today I started using an iPhoneX, very happy. Unfortunately, the pairing with my Fenix3HR doesn't work.
    The iPhone simply doesn't detect the Fenix3HR.

    I've rebooted my iPhone. I've set the Fenix3HR to defaults. Doesn't work.

    iOS = 11.2.5
    GarminWatch = 4.70.0.0

    Any suggestions?
  • +1 over 7 years ago
    The solution is very simple as it also happened to me recently.

    i discovered that we cannot connect to Garmin watch using the Bluetooth Option in the General Setting.

    Instead, we have to use the Garmin Connect App to connect the Garmin watch to our iPhone.

    Make sure you remove the device in the Garmin Connect App and reconnect the Garmin watch by selecting the correct mode.

    Once the App found the Garmin watch, pair them.

    You are good to go
  • 0 over 7 years ago
    I have the same issue. Since about 3 months, I have not been able to pair my fenix 3 HR with my iphone. in the iphone bluetooth settings it says connected, on the watch if I go into settings-> bluetooth it says connected, but in the app on the phone it says not connected. Its a serious bug.
  • 0 over 7 years ago
    I think it is GC bug. I have this problem from begining with my F3 on IOS and WINphone (phone shows connected, GC shows not connected). The same with vivoactive 3. I didnt care till now, because I using wi-fi for sync, but my wife is unhappy with vivoactive...