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Watch not seen by computer

Former Member
Former Member
Has anyone run into this? My Vivoactive HR is no longer seen by computers, either my iMac or my MacBook Pro. The watch sees a connection, and changes its screen to charging and connected, but it never appears as a device in the computer. Garmin Express will look for devices and find nothing. Any idea what can be done? There are several items that the application tells me need to be updated, but I cannot do so since I can't seem to connect it! Thanks!
  • Former Member
    0 Former Member over 7 years ago
    I had something similar on a PC. It would charge, but not download activities. I turned the VAHR Off and then On and it worked.

    If that does not work try reinstalling Garmin Express.

    If that does not work you may have a bad cable.