Garmin Connect Shows Blank Pages When Opened from Browser

Can't stress enough. Call Garmin product support. This is not a universal problem so they need to troubleshoot the issue with your PC and your account. That can't be done via this thread.

I disagree. I actually think that with the growing number of people posting in this thread - some of whom clearly have some IT expertise - it's possible to work out common denominators and to rule out 'standard,' fixes. For example - everyone posting has cleared their browser cache. Most have tried the most common browsers. In fact of the list of suggestions Garmin Support emailed to me (some 5 days after I'd posted, which objectively isn't long but felt frustratingly slow) most were things people on this forum had already suggested. Some people have even found and shared temporary workarounds (using the ancient version of IE made a real difference - as otherwise I wouldn't have been able to load a GPX for a long, not very well marked race I did this weekend.)

I actually think that if Garmin Support engaged directly with the forums, reaching out to a clearly receptive audience who are willing to collate in one place their experiences and post up specifics (for example the browser build number for the browsers they'd tried) they'd find a ready pool of volunteers. It might also alleviate the, 'it's not us, it's you,' attitude that I know several other users felt - not helped by those Garmin users who weren't affected suggesting it's an individual or account problem.

FWIW, my uneducated guess would be that some sort of security update rolled out to the major browsers which rendered it incompatible with the GC website. Hence why the old IE would work but the modern, big players wouldn't. But that's just guesswork on my part. I'd love to see Garmin come out and actually say what the issue was, but I suspect if it is security related or to do with an issue at Garmin's end (which - given that most affected are just using major browsers, with normal settings - seems likely) then couple that to the corporate pathological aversion to ever admitting any fault means I'd be surprised if that happened.

I'd just like to point out that for me at least - having changed nothing with my account, browsers, firewall or anything else i.e. settings are (as best I know) the same as they were when a) Garmin Connect was loading correctly, then b) it wasn't - everything is now loading as normal in Firefox/Chrome.

Is everyone else back to normal?