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Garmin Connect ~ missing statistics (elevation, heart rate, cadence)

Former Member over 7 years ago

As of September 2nd any new activity that I post to Garmin Connect doesn't have my statistics on what I did. It still shows my avg pace and elevation but the graphic's below the map and the statistics farther below are just gone! Did Garmin delete these? My Strava account is linked to my Garmin account and Strava shows everything so I know the data is there, but for some reason Garmin isn't displaying it.

Anyone know why??

0 Former Member over 7 years ago

4 days later and still nothing. Does anyone care???

0 MikeMarshall-AU over 7 years ago

I am not seeing this issue
suggest you raise a case with Garmin support

0 Former Member over 7 years ago

Ok, I'll have to try that. Looked back at my past few activities and the last time I was able to view everything was Aug 27th and that was with my Edge 500. I'd have to go back another day to view data posted with my Forerunner 235.

0 Former Member over 7 years ago

As of September 2nd any new activity that I post to Garmin Connect doesn't have my statistics on what I did. It still shows my avg pace and elevation but the graphic's below the map and the statistics farther below are just gone! Did Garmin delete these? My Strava account is linked to my Garmin account and Strava shows everything so I know the data is there, but for some reason Garmin isn't displaying it.

Anyone know why??

I have the exact same issue, except mine is on all runs (or rides) after the 17th August. Likewise, when I go to Strava all the data is there.

Can someone at Garmin help us out please?