Update: i got the files off the Forerunner but still can't get HR to work.
I have a Forerunner 920xt with a new Triathlon HR monitor.
Last week I test the HR monitor - I had HR on the swim. When I finished the swim, I pressed bike and I had HR.
I did a race yesterday.
1. Warmup run - I had HR and styrd power.
2 Put the watch on Bike and calibrated my Quarq power meter. I had HR
3. Started the race in Triathlon mode. Did the swim..........switched to transition........got on the bike
4. At that point my watch only picked up power - its as if it didn't "see" my HR strap anymore
5. Switched the watch to transition.....got on the run. No HR.
6. At that point I kept running, pressed stop and save. Watch said - looking for HR data.
7. I was trying to run and resolve because I really needed HR on the run. Finally, I think I pressed SKIP looking for HR data.
8. Then I turned the watch off......and back on and kept running. I had HR data.
9. Got to the end of the race and saved it.
10. Tried to upload it at home and it says GARMIN SYNC error......so it wont upload.
11. I deleted garmin express, cleared cookies, reinstalled Garmin express.
12. Went for a bike today ......tried to upload......and it won't upload because yesterday's files are still an error.
13. I could go to Training peaks today and manually upload today's files and they're fine.
Clearly, I'll never to be able to upload into garmin express until I delete the corrupt file........or fix it.
I tried Garmin online fit repair tool - autofix - but that didn't work either.
So I have 2 questions:
1. How do I get the watch to actually find my HR in a triathlon?
2. Can someone please help with my fit file??