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Garmin Connect not showing Strava segments......

Hi,
I have done a search but cant seem to find an answer to this.
On my connect Dashboard I have a "segments" panel and it shows "page 1 of 5" and I can cycle through the pages but I cannot see the actual segments. The panel is blank!

I have tried this in Edge, IE and Chrome with the same result. I have also tried removing the panel and them re-adding it, switching back to Garmin segments then to Strava..... All with the same result, a blank panel....

Does anyone else have this issue?

0 Former Member over 7 years ago

Have you tried this? https://support.strava.com/hc/en-us/articles/216918277-Strava-Live-Segments-on-your-Garmin#linking

0 Alsajosora001 over 7 years ago

HI mickw46,

its not an issue with linking to strava as it is linked, it more I cannot see the segments listed on the panel!!

0 Former Member over 7 years ago

So you are seeing strava segments on your Garmin device. Have you selected strava segments in the drop down in the segments window?

0 BarneyDouglas over 7 years ago

I've got the same issue and my Strava segments do not pull through and display on any browser.

0 Former Member over 7 years ago

You do have a Strava Premium subscription?

0 Former Member over 7 years ago

I have the same issue since about a week. Used to work fine before.

0 BarneyDouglas over 7 years ago

Yes, i have a premium subscription. I've disconnected the accounts, reconnected and uploaded 2 small activities to trigger the sync and still nothing. The accounts are connected as the 2 activities instantly posted from my Garmin device, via a PC upload to Strava. So that works 100%

However my segments are not coming back to my dashboard. Therefore i presume that if they are not on my dashboard, they are not being passed to my Garmin device.

0 Alsajosora001 over 7 years ago

As I said previously, the segments LIST is not showing on the panel. (See photo)
I have a premium subscription, I have selected Strava segments on the drop down and the segments list DID used to appear. Now, all of a sudden I cannot get it to show my starred segments.
I to have disconnected, re-connected etc. Tried it in MS Edge, IE and Google chrome all with the same result. Removing the panel and replacing it does not work....ciq.forums.garmin.com/.../1234849.jpg

0 BarneyDouglas over 7 years ago

I've just added the segments panel again to the dashboard to show it in list and mini views. As you can see it states it's connected to Stravaciq.forums.garmin.com/.../1234908.png

0 Garmin-Shawn over 7 years ago

We have reported this issue to the Garmin Connect team and are investigating the issue. We apologize for the inconvenience.