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Personal Records not updating in Connect

Former Member over 8 years ago

Hi, I've recently noticed that personal records aren't updating in the Garmin Connect. They are displayed on my Edge 1000 but aren't getting back to my online records.
It appears that they have not updated for over 3 months despite syncing at very regular intervals.
Any idea of how i can get Connect to take the records from my Edge 1000 and then update / display them?

Top Replies

Former Member over 7 years ago +3

That feature is buggy as hell... If you change the name of your activity after you confirmed your record, your record disappears and you have to reimport it etc... There are several more bugs. Garmin please…
trux over 5 years ago in reply to 4412355 +1 verified

Open the concerned activity in Garmin Connect Web, verify if the power value is there all right. If so, then in the cogwheel menu, select the option Set as PR and set the Power record.

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0 5310959 over 5 years ago

I had the same problem. You need to accept the personal records on your mobile app using these instructions:

https://support.garmin.com/en-IE/?faq=unLSr8lk0z5EUCi0k8Yys8