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Strange problem with total distance

Former Member over 8 years ago

Hi,
Today I got for the first time a very strange problem in connect. Today's ride was uploaded, it is categorized properly as mtb. I see the ride in connect and everything seems to be ok. However, if I go to the totals, in the 12 months view the ride was not added to June's total distance. If I go to 4 weeks display, the ride is not shown as a orange bar. As if I didn't ride today. If I switch to 7 days view then I see the ride....
Any idea??? What the heck has happened?
Itay

0 Former Member over 8 years ago

Same problem with swim distances

Having a similar problem with swim distance from yesterday. Appears in the snapshot view for the day, but total yardage is not included in daily bar charts or cumulative for last 7 days, 4 weeks and 12 months. Any clues?

0 EVG_1970 over 8 years ago

Same here!

I am having the exact same issue today (yesterday, no issues). My morning ride appears as an Activity. BUT the mileage has not been added to my custom weekly, monthly, annual mileage goals that I created. Equally troubling is the fact that the ride did not sync to my Strava account at all :(

My OCD will not allow me to be 25 miles "off" in my mileage totals - so I hope that this gets resolved ASAP!

0 Former Member over 8 years ago

Everything seems to be fine now.
Itay