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Error Trying to Enter Weight

I am trying to enter my weight (169) for 6/15/2017 and am getting an "Enter a valid weight" message. Is there an issue with the Garmin Connect UI?
  • Former Member
    0 Former Member
    I am also seeing this, and as Garmin Connect Mobile won't work, crashing constantly, it means that I can't record a weight at all.

    Any hints on a solution appreciated. I have tried updating my Account Settings, and can't think of anything else to try. Appears to be a problem with the field validation.
  • Former Member
    0 Former Member
    More information

    I had just changed my Display Preferences / Number Format this morning as I noticed numbers were using a comma (,) instead of a period (.), so I thought I may have caused the issue and tried page refreshes etc.

    In fact there is an out of date Resolution in the support area that hints that this is a Personal Profile Settings issue. https://support.garmin.com/faqSearch/en-AU/faq/content/pwJH488oRW59i6D0GSQgBA No. Didn't fix the problem.

    Then a search around here found the problem had occurred before, and it could be the browser used. I tried in Chrome and that worked.

    WORKAROUND: Use Chrome browser.