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Connect 3.19

Former Member over 8 years ago

I can't tell you how much I am distressed by your new system. I was happy with the old system and used it for almost a year.

I can't see my activities and your tech person was as frustrated as I.

It is so stupid to take a good system and totally ruin it.

I am now on my third Edge 1000. They have given me nothing but trouble.

Until today, I always thought that your tech support was the best. You have left your people up in the air and unable to help us.

Your management should be fired. They obviously don't know anything about running a company.

0 JamesWardell over 8 years ago

iPad Air, running iOS 10.3.2.

I had difficulty scrolling the Calendar page from one side to the other on the first go, but then I figured out how. Press your fingertip against the white space above the name of the month or the Week/Month/Year buttons to drag and scroll, and not anywhere below it (e.g. on the days in the calendar itself, or the white space between the year number and the Week button).

Thanks for that, I can get it to work scrolling left to right. For ages I couldn't work out how to scroll up and down, its a press and hold on the far left hand side. Alternatively, if you press your fingertip in the top menu bar between the C and cloud icon, you can pick the whole calendar up and move it in any direction. Although it is a bit of a faff.

The older method was definitely easier, just scroll like any web page without trying to find the correct space!! Plus, it displayed a lot better on the iPad too.

0 Tbjones33 over 8 years ago

Activities list not populating Aerobic TE for Bike / Run and Avg Stroke Rate for Swim

Anyone else have this problem? The data for these fields is in the individual activity records, but does not display in the activities list. I noticed in the Garmin produced youtube tutorial on the new activities list that the running and bike activities all had 0 for aerobic TE.

0 pshare over 8 years ago

Area avenue

One MAJOR benefit of 3.19 is its support for viewing in mobile devices. That is a key feature that was really missing before.

0 Martinr2 over 8 years ago

One MAJOR benefit of 3.19 is its support for viewing in mobile devices. That is a key feature that was really missing before.

Surely that's what the app is for?

0 pshare over 8 years ago

The app only gets you so far. The core of the system is the Connect web site. For example, you can't see moving time in the app. Nor can you see the report you setup in your browser.

0 Martinr2 over 8 years ago

The app only gets you so far. The core of the system is the Connect web site. For example, you can't see moving time in the app. Nor can you see the report you setup in your browser.

That type of thing i do on PC

0 Former Member over 8 years ago

couple of small problems

Just have a couple of issues with new connect.
1 - Weigh tracking is no longer allowing me to update my weight for previous days. I used to log my weight separately then once or twice a week go into connect and add the prior weights there. Now it gives me a big red ENTER A VALID WEIGHT when I try to enter anything on the full page weight screen including today's weight. I can still enter the weight on the mini screen on the activity page but only for today's weight.

2 - On the activity page, it is randomly throwing odd activity descriptions in that I cannot seem to edit. For example, one day shows skate skiing while another shows rock climbing. When I open the activity, it shows walking which is as it should be, but will not edit on the activity list page. Doesn't even show the option of walking in the drop down list. Also it seems to randomly choose whether it shows average pace or average speed in the list. Any way to set this to one or the other.

I'm sure these are just bugs that need to be worked out as with any new software.

Thank you

0 ASmugDill over 8 years ago

JI used to log my weight separately then once or twice a week go into connect and add the prior weights there. Now it gives me a big red ENTER A VALID WEIGHT when I try to enter anything on the full page weight screen including today's weight.

I'm not seeing that, using Safari browser on my MacBook.

0 Former Member over 8 years ago

using windows

0 Former Member over 8 years ago

no weight

internet explorer on PC