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Personal swimming records not appearing

I had two pool swims and one open water swim each longer than 1.5km and none of my personal records for swimming got recorded. Walking, running and cycling records are recorded correctly. Please help.
  • There are no open water swim records in Garmin Connect. And pool swimming records are available for selected devices only. What is your device?
  • I have Garmin Fenix 3. It has dedicated pool swimming mode and detects laps and swim strokes.

    There are no open water swim records in Garmin Connect. And pool swimming records are available for selected devices only. What is your device?
  • I have Garmin Fenix 3. It has dedicated pool swimming mode and detects laps and swim strokes.


    Yes, I know, it has swimming functionality, but not the personal records for swimming functionality. Have a look at the bottom of this website:
    https://support.garmin.com/faqSearch/en-US/faq/content/O8rHgFa3iB2HpErPIxL4v5
    According to this you will get personal records for swimming only if you have the Fenix 5, the Forerunner 935 or the FR735XT.
  • Former Member
    0 Former Member over 8 years ago
    Yes, I know, it has swimming functionality, but not the personal records for swimming functionality. Have a look at the bottom of this website:
    https://support.garmin.com/faqSearch/en-US/faq/content/O8rHgFa3iB2HpErPIxL4v5
    According to this you will get personal records for swimming only if you have the Fenix 5, the Forerunner 935 or the FR735XT.


    I'll confirm this; the 920XT is not supported, despite (like the Fenix 3) having a dedicated swim mode. Frustrating, but I'm hopeful that Garmin will update at some point...or I'll just have to get a new watch. :P
  • I really need an answer why for this one. Is it to make those watches artificially obsolete?
  • Former Member
    0 Former Member over 8 years ago
    I really need an answer why for this one. Is it to make those watches artificially obsolete?


    Um, seriously...if the data is there, why can't it show up in garmin connect???
  • Former Member
    0 Former Member over 7 years ago
    Dear GARMIN, if you have date in why you don't show personal records for it. What is a problem money, money, money? it is sad very sad :(
  • Former Member
    0 Former Member over 5 years ago

    Is this still the case that the fenix  3 will not record personal swimming records?

  • Is this still the case that the fenix  3 will not record personal swimming records?

    Yes, records, to be shown on Garmin Connect, in the system that is used today, must be supported by the firmware of the watch. And since Fenix 3 is a three generations old watch, I'd tell that it is not very likely that the programmers would spend their time on reprogramming, testing, and deploying new firmware for it.

  • Doesn't work on Instinct either which is a newer watch.  Connect does display cycling PR times.  Why not swimming?