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Removing Device

Former Member over 8 years ago

I have a fenix 5 that replaces a fenix 3.
In Garmin Connect, all I can seem to do is "switch device", an I still get Device Sync notices for fenix 3.
How do I get rid of fenix 3, and retain fenix 5?

0 tmk2 over 8 years ago

Go into "Devices", click on the F3, then click the small gear icon in the upper right corner and select "Retire".

0 Former Member over 8 years ago

Wish there was something like that - I have a "remove", but doing that does not prevent getting
updates for it on Garmin Connect.

0 pshare over 8 years ago

How about here?

https://my.garmin.com/mygarmin/customers/myUnits.htm

0 Former Member over 8 years ago

Thanks, yes I did remove it from "myGarmin" but still received updates for fenix 3 in Garmin Connect.
Perhaps it just takes a while to take effect - will keep an eye on it.

0 pshare over 8 years ago

I remember a thread about a year ago where someone had a similar issue. He solved it by uninstalling Mobile Connect and then reinstalling. It seems a bit extreme but that's what might work.

0 Former Member over 8 years ago

Thanks for the suggestion.

I do not have Mobile Connect and don't have a "smartphone" (not smart enough).
I just have the Garmin Connect website on my PC.

0 pshare over 8 years ago

Have you removed it from Express and also the widget in Connect?

0 Former Member over 8 years ago

Yes, I have removed it from myGarmin, Express and Connect and still get updates showing in Connect.