Have you contacted Garmin support directly via phone or email? While they do sometimes post in this forum it is usually not the most effective way to reach them.
Have you contacted Garmin support directly via phone or email? While they do sometimes post in this forum it is usually not the most effective way to reach them.
yes, I have contacted them via email but I haven't received any response
If that's your issue it would have been more helpful if you'd posted in that thread instead of starting a new one with no detail on what your problem was. As already stated in that thread by Garmin staff it's being worked on so keep checking that thread.
