This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Connect not transferring plans to training calendar (it thinks it is though)-FIXED

Former Member over 8 years ago

Please help me.... please... I need to get some sleep!
For 3 days I've tried to download training plans to my 235, they are in my Training calendar in Connect on my PC and they appear in the Calendar on my Connect app on my android phone but they do not appear in the training calendar in my 235. I've searched forums and tried fixes but no luck. Here's what happens and what I've done;
Put Garmin training plan into Connect calendar and sent to device (arrow in top R corner). Express opens and sends 43 activities to 235 via USB.
Open training calendar in 235 and message reads 'download your training calendar from garmin connect.'
So, nothing in training calendar but each activity has been placed in My Workouts in the 235, which is no good to me, I want to know what I need to do on a given day by pressing a button on my watch Training-Calendar-Today-Do Workout (which I've done for the last few months for a previous training plan).
I've completed a marathon training plan using the calendar without a problem but I can't get it to work now.

Here's what I've tried to resolve the issue;
Sign in and out of Connect after clearing history and cache on 2 computers using IE, Chrome and Edge browsers.
Disabled adblock and security settings.
Deleted training plans and workouts from calendar and then rescheduled them anew.
Checked and unchecked the activities in Calendar (2 little lines left side of Calendar view).
Synced the 235 around 40 times, checking/changing settings etc. but still the same message 'download your training calendar from garmin connect.'
Please help...........

0 rstankowski over 8 years ago

A fix has been pushed out to production that resolves this issue. We would recommend deleting the workouts off of the device prior to syncing the Training Calendar once more. This will ensure that device processes all of the scheduled workouts correctly and will prevent duplicate workouts from displaying on the device. The quickest way to delete all of the workouts off of the device is to do the following:

Connect the device to the computer
Open the device as a mass storage device
Open the Garmin folder
Delete the workouts folder
Empty the Trash (if using a Mac)
Safely disconnect from the computer

Once the workouts are deleted off of the device, send the Training Calendar from Connect once more.

We are leaving this thread open for a little while longer. If you are still not able to sync the Training Calendar please post in this thread.

[920XT] Works, thank you. But please perform better tests in future. Something works perfectly good for months and instead of implement new features or fix bugs you introduce another bugs... It is so frivolous....

0 ASmugDill over 8 years ago

Working now for me on my FR735XT.

Thank you for the quick fix Garmin!

Yes, thanks very much, Garmin. A week's turnaround from initial reports to an effective fix being pushed into production ain't bad!

what's the version they pushed out?

3.15.3.0

0 Former Member over 8 years ago

Everything fine now!

It works now.
Thank you!

0 Stoepker over 8 years ago

Thanks works now on the FR230!
No need to clean up folder, just resync calendar

0 dnkmeyer over 8 years ago

Thanks!!!!

A fix has been pushed out to production that resolves this issue. We would recommend deleting the workouts off of the device prior to syncing the Training Calendar once more. This will ensure that device processes all of the scheduled workouts correctly and will prevent duplicate workouts from displaying on the device. The quickest way to delete all of the workouts off of the device is to do the following:

Connect the device to the computer
Open the device as a mass storage device
Open the Garmin folder
Delete the workouts folder
Empty the Trash (if using a Mac)
Safely disconnect from the computer

Once the workouts are deleted off of the device, send the Training Calendar from Connect once more.

We are leaving this thread open for a little while longer. If you are still not able to sync the Training Calendar please post in this thread.

Awesome! Great to have things back the way they are supposed to be!

0 Former Member over 8 years ago

FR620 works again, thanks!

0 Tukkeroo over 8 years ago

This works and fixed it for me as well, however following these steps you will lose all your workouts on your watch, so I added the following steps:

1. Connect the device to the computer
2. Open the device as a mass storage device
3. Open the Garmin folder
4. Back up the workouts folder
5. Delete the workouts folder
6. Empty the Trash (if using a Mac)
7. Safely disconnect from the computer
8. Once the workouts are deleted off the device, send the Training Calendar from Connect once more.
9. Copy (merge) the workouts folder back into the Garmin folder on your watch

0 Tukkeroo over 8 years ago

issue partly fixed

Actually , I think the issue is partly fixed.

1) When I add an existing workout to my calendar in GC it doesn't transfer to the calendar on my 920XT.
2) When I then create a new workout and add it to my calendar in GC it does transfer to the calendar on my 920XT, INCLUDING the existing workout from step 1)

I replicated the above steps twice.

0 Former Member over 8 years ago

Not ammendable

I have the same problem of TUKKEROO in my garmin 230

0 Former Member over 8 years ago

@TUKKEROO and Tundrawolwes,

I am not seeing the same thing when I add existing custom workouts to the calendar. I have been able to add custom workouts to the calendar and have them display on the Forerunner 920XT's Training Calendar, along with the Training Plan.

What type of workouts have you added to the Training Calendar, and how long ago were they created?