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Problem with Syncing - not finished?

Former Member
Former Member
Hello,

I am experiencing strange thing when syncing my watch with Connect Mobile / Connect Express. It's getting the info from the watch to the app but error appears:

Sync FAILED.

When looking into the logs of sync from Connect Mobile i see:

Upload Status=SUCCESSFUL
Download Status=FAILED (Unable to download file content for deviceId=39*****. Received failure response from server: 500:...)
Time Sync Status=SUCCESSFUL
Overall Sync Status=FAILED
Origin=****

When trying to sync by Connect Express i see error of syncing "device-data". I tried to remove, unpair, create new account / reset the device but problem persist. Anyone had similar issue before?

My watch is Forerunner 35 (bought that yesterday, after some successfull syncs i can't to then anymore).

UPDATE !!!!
Ok if You remove the "user data" from sync queue in Garmin Connect it will sync successfully. BUT user data is not syncing so after my many "tries" my watch is blank and without notifications. Problem still exists.