1. Contact Garmin support
2. Create another route in reverse and make that public so that it will come out the right way round.
3. Create it as a public route from the get go.
Thank you for this discussion. This is something that we are investigating to determine why the start and finish locations are reversed when the course is made public. We have seen that when the course is sent to the device the correct start location is still being used.
When a route is created on garmin connect and is then made public, the route is reversed...the start point becomes the end point and the end point becomes the start point. The mileage is also reversed. However when the route is uploaded to the edge unit it returns to the correct route.
I have exactly the same issue. The course routes exactly as planned when private, but as soon as it is made public it reverses.
I have tried to create the route in reverse, and then make public, but it stays reversed!
Very strange.
Awaiting a response from Garmin Support.
Pete
Having the same problem, but unfortunately for us we have an event next week and this is causing us problems. yet again Garmin have caused me many issues over the years, my loyalty to too this brand has finally died. Expensive unreliable junk.
The issue you are referring to is something that we are aware of and are working hard towards a resolution, however, we do not have a timeframe for this to be completed as yet.
When the issue has been corrected, the fix will be released in a software update.* This will be announced on your Garmin Connect account or on Garmin Express.* If, at that point you require further assistance please contact us via our Contact Centre whereby we will be happy to talk you through it.
Having the same problem, but unfortunately for us we have an event next week and this is causing us problems.
yet again Garmin have caused me many issues over the years, my loyalty to too this brand has finally died.
Expensive unreliable junk.
Regards
Jacko
A little sense of perspective needed here...unless of course you are just trolling :confused:
Irrespective of how the route is displayed to the public, the route is correct when loaded onto a device. So where's the problem?
I create courses on Garmin Connect too. Mine are all public but I have never looked to see how they appear to others. When I want to share the course directly with others I post the link. That seems to keep the course running in the correct direction.
An updated was pushed to Garmin Connect yesterday afternoon that resolves this issue. The start and end points of the course are no longer reversing when the course is made public.
Closing this thread. If you are still seeing this issue please start a new thread.
