I have been using Garmin connect for a while now and if I want to export an activity I usually go on to the activity and click the little gear icon. Then it allows me to export as GPX etc which it does allow for all my pre-2017 runs/rides but nothing after 1st Jan 2017?
I've been at this for days and logged on from my PC, laptop, phone. Used Google chrome, Internet explorer and edge. But when I go on any run or ride from 2017 the gear icon isn't there and I can't download it. If go back on a 2016 run the gear icon is there. Weirdly enough the gear icon and my swims in 2017 are fine and I can download them. But go on to a run or a ride from the next day and it's gone!
I'm at a loss and I can't find out how to contact Garmin and there's no help in the FAQs. The only thing I can do is check the activities on the main activities page and export the info to an excel spreadsheet which is no use either.
Can anyone help out or has anyone else noticed anything similar going on?
Thanks in advance!