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vivosmart HR sync failure

Former Member
Former Member
While I was tracking an activity (downhill skiing) yesterday my battery died on my watch. I have not been able to sync reliably since that time. I've:
-restarted the device (with the power button)
-disconnected and reconnected the device on my phone (android)'s connect app
-restarted the phone & watch

When I connect the watch to the computer with the usb hub it will update steps, but none of my activities will upload since the "crash" (power loss while tracking an activity).

Any suggestions or tips much appreciated!!!

-Teresa