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Vivoactive - Watch Faces Wont Download

Former Member over 9 years ago

Hello -

I am new to the Garmin Smart Watch world.

I recently got the Vivoactive and I have updated it to Software Version 4.40. (I assume that's the most recent?)

However, when I attempt to download a new watch face, it will not allow me to download faces saying:

"This app requires an update of your vívoactive. Please use Garmin Express to update your vívoactive."

To which my response would be, I have already updated the watch, and it says there are no more updates available.

How do I get this to function properly? Any help would be appreciated!

Thanks,
Michael

0 jim_m_58 over 9 years ago

See this thread. There are some things you can try:

https://forums.garmin.com/showthread.php?361384-Device-Update-Needed

This happens mainly with new watches right now, where they may have old FW when they were 1st setup, If the things in the tread don't work right away, you may want to wait a bit and try again.