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Empty dashboard in Garmin Connect

When I login into Garmin Connect (connect.garmin.com), I don't get the same interface when I use Garmin Express and click the Garmin Connect button:

The menu bar on the left has disappeared. Is there a way to access my activities without using Garmin Express?

0 Bit over 8 years ago

This screen looks as if you are not signed in, maybe throwing away cookies and signing in again will help.

0 Eelke__ over 8 years ago

Thanks for your suggestion. I have tried it with clearing the complete history, restarting the browser, but it does not work.

Can you login into connect.garmin.com and see your activities?

0 Bit over 8 years ago

I can log in and the menus/sidebar work correctly. The activity history also does display as normal, although it is always empty (I use other software to view activities), so maybe someone else can comment on being able to view activities in Connect.

0 Eelke__ over 8 years ago

Strange... When I make a new account with a different email address, it all works as expected. Must be something in my profile....

0 Bit over 8 years ago

I guess it's best to contact the local Garmin Support (by phone, much quicker than email) and ask them to look into what the issue is with the account.

0 Eelke__ over 8 years ago

This is what I see with a newly made account, works without problems. I will call Garmin about it and keep you updated.

0 Eelke__ over 8 years ago

I called Garmin tonight. It turned out that my displayname was not unique. They've changed my displayname and now it works again.

0 Bit over 8 years ago

Thanks for the update. A bit puzzling though, when you register a display name, it is checked if it doesn't exist already, or at least that's what I thought.

0 Former Member over 8 years ago

+1

This is often happening to me too.
Now on all browsers I try (Chrome, FF, IE, Edge). I tried deleting cookies, history, etc. with no success.
But some other day I can login without issues.
Will call the support.

0 Former Member over 8 years ago

Boulevard rue

Wooow, tried to restart laptop and boooooom - my great Dashboard in loaded without issues!