Unable to import Fitbit data -- An error occurred with your upload. Please try again.

This is ridiculous i think I imported my old data like 3 times thinking it failed and I might have tripled my activity.

I am going to email Garmin help directly

I think I have found a solution to the problem outlined on this thread. Messaged it to Garmin Facebook but they haven't replied in a few weeks. Haven't been able to post in the forums either. :/

I was messing around with a few csv files, some of which worked and some of which didn't, looking for anything that differed between the two. I found that files dated 18-05-2017 and later did not import while older records did. When comparing I noticed that after this date, the FAT column began being expressed in three decimal points instead of one or two like it had been previously:

Body
Date,Weight,BMI,Fat
"26-07-2015","67.11","22.17","13.1"
"27-07-2015","67.03","22.14","13.1"
"28-07-2015","66.95","22.11","13.1"
"29-07-2015","66.87","22.09","13.1"
"30-07-2015","66.79","22.06","13.1"
"31-07-2015","66.71","22.03","13.1"
"01-08-2015","66.63","22.01","13.1"
"02-08-2015","66.55","21.98","13.1"
"03-08-2015","66.47","21.95","13.1"
"04-08-2015","66.39","21.93","13.1"
"05-08-2015","66.31","21.9","13.1"
"06-08-2015","66.23","21.87","13.1"
"07-08-2015","66.15","21.85","13.1"
"08-08-2015","66.07","21.82","13.1"
"09-08-2015","65.99","21.8","13.1"
"10-08-2015","65.91","21.77","13.1"
"11-08-2015","65.83","21.74","13.1"
"12-08-2015","65.75","21.72","13.1"
"13-08-2015","65.65","21.68","13.1"
"14-08-2015","66.35","21.92","13.1"
"15-08-2015","66.05","21.82","13.1"
"16-08-2015","65.75","21.72","13.1"
"17-08-2015","65.3","21.57","12.97"
"18-08-2015","65.19","21.53","12.848"
"19-08-2015","65.01","21.47","12.845"
"20-08-2015","65.81","21.74","13.022"
"21-08-2015","64.82","21.41","11.397"
"22-08-2015","65.25","21.55","12.397"
"23-08-2015","65.96","21.78","12.375"
"24-08-2015","66.66","22.02","12.352"
"25-08-2015","65.96","21.79","12.003"

When I changed these values manually to only consist of two decimal points, the files imported correctly. The date of the errors corresponding to (post-18/08/2015) would line up with when I started using the Aria, hence the more-detailed values for the FAT field.

This solution now provides me with a graph or Weight, BMI, and Body Fat

Unfortunately I still can't get the "body" files to import, regardless of data massaging. I've almost finished hand-jamming everything so soon it won't matter to me. I'm glad you had some success.

I think I have found a solution to the problem outlined on this thread. Messaged it to Garmin Facebook but they haven't replied in a few weeks. Haven't been able to post in the forums either. :/

I was messing around with a few csv files, some of which worked and some of which didn't, looking for anything that differed between the two. I found that files dated 18-05-2017 and later did not import while older records did. When comparing I noticed that after this date, the FAT column began being expressed in three decimal points instead of one or two like it had been previously:

...

This solution now provides me with a graph or Weight, BMI, and Body Fat

Thanks Pickle! I failed to credit you in my post (https://forums.garmin.com/forum/into-sports/garmin-connect/troubleshooting/1238245-import-fitbit-data).

I think I have found a solution to the problem outlined on this thread. Messaged it to Garmin Facebook but they haven't replied in a few weeks. Haven't been able to post in the forums either. :/

I was messing around with a few csv files, some of which worked and some of which didn't, looking for anything that differed between the two. I found that files dated 18-05-2017 and later did not import while older records did. When comparing I noticed that after this date, the FAT column began being expressed in three decimal points instead of one or two like it had been previously:

...

This solution now provides me with a graph or Weight, BMI, and Body Fat

Pickle, care to share the file you uploaded that was successful? I formatted and aligned my data exactly as you had and it still won't work for me. I tried to visit the other linked page to 'format', but even there it says they were unable to upload body data. I've massaged the data in so many ways and tried to make it as consistent as I could, but am still unsuccessful. I have like 1.5 years worth of data, so am really eager to get this into GC without having to input every one of them manually.

I'm attaching a version for just this month that I tried to upload and it said it failed. I don't see what else I could change from this.

You're almost there. You've somehow used space characters (0x20) instead of line feeds (0x0a) as line separators. Attached is a (hopefully) fixed version of your file.

Hmm. That still failed when trying to import. Thanks for the help anyway. How exactly do you use the line feeds as line separator instead of what I had? I was just copying and pasting from Excel into Notepad to strip as much of the formatting as possible and to organize the info the right way.

Meh. I forgot to translate your dates to YYYY-MM-DD. Please try this one: weight2.csv

Edit: Sorry, I can't help with Excel/Notepad.

In case this helps, here's a Python script I use to process Fitbit CSV export files before importing them into Garmin Connect. It fixes the "An error occurred with your upload. Please try again." error for me, so far. It works by rounding all floating point values down to two decimal places.

https://likhite.net/garmin/fixbit.py

I've been trying to import step and distance data into Garmin using the format of the Fitbit export files, but keep getting the error "An error occurred with your upload. Please try again."

Has anyone been able to recently get this to work? If so, would you mind sharing your csv file?

Thanks.