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HR flat line stuck at 162 without any sensor monitoring hr?

Former Member
Former Member
Hi all,

I've had my Fenix 3 (non oHR) for about a week now and I'm loving it. Today however, something strange is happening as my garmin connect is showing a flat line HR, stuck at 162bpm ever since I went for a run late morning... I'm not wearing any hrm-run, in fact I tested my hrm-run a few moments ago and the line keeps flat, I turned off my fenix 3, no activity is running (as stated already turned off my Fenix 3) and the line keeps appearing. I went to bluetooth, and in sensors, when I browse my hrm it says searching so I'm guessing there is no signal coming from it.

Can someone help me getting this sorted out?

Many thanks.