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Bug report: active calories calculation error

Former Member over 8 years ago

The active calories are calculated incorrectly.
Actually, all the calories I gather cycling are counting a second time as walking. This error is made both in Garmin Connect as in Garmin Mobile.
For the Garmin devs: you can check this on my dashboard: https://connect.garmin.com/modern/dashboard/14855592

It might have something to do with this: I have to select the "Other" activity on my Vivosmart HR as cycling is not available, and then I change it to "Cycling" after it is synced.
(if anyone knows how to add the cycling activity to a vivosmart HR, this would make me very happy).

0 Former Member over 8 years ago

Not sure if I got it right but here is a screenshot:

The amount of calories in the red part of the left graph and the total of the right graph should be the same...

0 Former Member over 8 years ago

Active calories way out of walk.

I'm not even logging activities. According to Connect I walked 2,122 steps and burned 1535 calories doing that. These just started happening recently. I've seen similar numbers for the past 7-10 days. I did load an update, possibly about the time it started.

0 Former Member over 8 years ago

fixed!

Seems to be fixed now in Garmin Connect (have not been able to check Garmin Mobile yet).
Thanks for taking action!

0 MummyM over 8 years ago

Garmin VivoSmart HR - Active Calories Madness

My Garmin VivoSmart HR seems to have gone crazy - I appear to be generating some 1,000 extra active calories daily even when I have not worked out.

What is going on! Looking at the data the device was working fine in August / September but it has gone way off sense then.

Can anyone offer advice or insight as to what has caused this.

Regards,

Marlene