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GC not exporting "Daily Steps" calories to MFP?

Former Member
Former Member
As per the title. Activity calories are being passed to Myfitnesspal, but not the daily steps calories. Anyone else getting this?
  • Yes this is happening to me. I have raised a ticket with MFP. The calorie adjustment shows up initially on MFP before disappearing again. Last one I have intact is 4 days ago.
  • Former Member
    0 Former Member over 8 years ago
    Yes this is happening to me. I have raised a ticket with MFP. The calorie adjustment shows up initially on MFP before disappearing again. Last one I have intact is 4 days ago.


    Just checked on their website and can see a ticket raised for this. Not sure if it is related to you. Response is:

    Maximiliano MyFitnessPal Agent
    Oct 25, 2016 01:09PM PDT

    Hello,
    Thank you for taking the time to post your question and my apologies for any trouble. If your exercises from Garmin or any partner program are not moving from them to MyFitnessPal we would encourage you to contact them directly. The way our API works, the partner program is responsible for sending us any data created within their program. Once we receive this data we display the information in your Exercise Diary for them. Please note that only present and future exercises will transfer and none of the past workouts at this time.
    I have double checked and our API is currently running and data is moving between the two programs.
    You may want to try disconnecting these accounts and reconnecting them to see if this helps.
    Garmin should be able to resolve the issue for you.
    If Garmin can not resolve the syncing issue for you, please contact us directly – http://myfitnesspal.desk.com/customer/portal/emails/new
    All the best,
    Maximiliano
    MyFitnessPal Staff