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strava permissions

Former Member
Former Member
contacted garmin support over unable to get strava on my edege 1000 after hard reset ,what i am being told is to remove stava permission which is on account information in settings .i have checked this on my connect but there is nothing about removing stava permissions on my connect ,could someone check if remove stava permissions is on there connect for me and if ayone knows how to fix it
  • Go To Settings >> Account Information.
    https://connect.garmin.com/modern/account
    You should see Strava with "read" permission.
    To the right of that is the option "Remove Permission."
  • Former Member
    0 Former Member over 8 years ago
    not there, dont know why and dont know what to do about it
  • Then the permissions have already been removed.
    If you're trying to reestablish the link with Strava, go to to strava.com >> My Profile >> Social Connections.
    The Garmin Connect icon will say "Connected."
    Click "Disconnect"
    Click "Connect with Garmin"
    Click "Authorize App"
    Enter your credentials for Garmin Connect, then Sign in.
    Then go back to Garmin Connect >> Settings >> Account Information - you should now see Strava listed with read permission.
  • Former Member
    0 Former Member over 8 years ago
    no luck still nothing there ,thanks for your help obvious i have a major problem will contact garmin to see if they have a solution
  • Maybe you're on the wrong page. Can you send a screenshot?
  • Former Member
    0 Former Member over 8 years ago
    Maybe you're on the wrong page. Can you send a screenshot?


    No luck for me either. Impossible to load/sync Strava segments to Garmin Edge 1000. Latest software in use all around. Tried a million options. So far, impossible, no segments at all in Garmin device.

    Any ideas or tips?

    Thanks a million.
  • I'm having a similar or the same problem. I performed a master rest after updating to v10.00 and cannot get my Strava segments to sync with the device.

    I've tried all the FAQ suggestions around revoking Strava<->Garmin Connect permissions, I've reset my device again, I've turned Strava segment off and on again. All with no joy.

    What I do see though is that when I star Strava segments the the number in the blue circle showing the number of items waiting to sync increases.


    However, when I expand the tab, it shows that there is nothing is waiting to be synced.


    If I try to sync any other kind of data such as device settings, training zones or Garmin Connect Courses it works exactly as expected and these arrive at my Edge 1000 successfully using any of Garmin Express (via USB), WiFi, or Garmin Connect Mobile & Bluetooth (via Phone).

    For some reason, Garmin Connect appears to be having an issue with presenting Strava Segments correctly for syncing to the device.

    Help!!!!
  • After getting two less than useful stock responses from Garmin Support I reached out to Strava.

    They suggested they've had several reports of segment sync not working with software v10.00 and that I try regressing to v9.20

    I did this and Strava segment sync is working perfectly again.

    Looks like Garmin has broken something with v10.00 :-/