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Forerunner has been robed

Hi all,
The forerunner of my father has been robed and I would like to know if it possible to see when and where it have been connected for the last time. Also, I've the serial number..
What did you think ?

0 JSRUNNER_ over 8 years ago

If anyone uses it on Garmin Connect then they would have to use the serial number when adding it to their account

I don't know what Garmin's policy is on this but I suggest that you contact them with proof of ownership.

However I guess it is unlikely that someone would be stupid enough to register it.

0 Dr Phil over 8 years ago

This came up in the forum some months back. Not sure what the resolution was, if any, but you should be able to find out by digging into the forum.

0 pshare over 8 years ago

I lost my vivofit when it fell off my wrist about 2 years ago. Garmin could not identify whether someone had tried to set it up afterwards.

0 JSRUNNER_ over 8 years ago

I think for "could not" it should say "would not" - Garmin must be able to see whether the device is registered on connect but can only share that information under certain circumstances due to data protection issues. I think they would only divulge the information on request from police which I guess is not going to happen.

Not sure what happens if a device is registered to 2 garmin accounts

0 pshare over 8 years ago

Under certain circumstances, it's possible to have the same device in 2 accounts as I have done that. I had the same vivofit setup in Express with one account and mobile with another.

0 AnthonyB. over 8 years ago

Thanks you.
I think that my request won't be approved by Garmin's policy. I've forgot that...
We have buy a new forerunner.