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Connect down again

Former Member over 9 years ago

For my taste I see this "sorry, down for maintenance" too often.

Besides that I can't sync my VAHR to GCM, which seems to be related.

Hey, Garmin, ever heard of high availability for web services? :confused:

Embarrassing :mad:

0 gmc_uk over 9 years ago

There isn't a general problem

Yes there is. With so many users having issues its some issue with Garmin.

See posts above and contact Product Support for detailed help to determine what is wrong with your system.

Unlikely to be our systems. With the same issue across multiple users, multiple browers, multiple PC's - its a fault with Garmin

Seeing this error across Chrome and FF in dev tools:

The stylesheet https://connect.garmin.com/modern/css/style.min.css?bust=3.10.5.0 was not loaded because its MIME type, “text/html”, is not “text/css”.modern
The stylesheet https://connect.garmin.com/modern/css/style.golf.min.css?bust=3.10.5.0 was not loaded because its MIME type, “text/html”, is not “text/css”.modern
The stylesheet https://connect.garmin.com/modern/css/style.marine.min.css?bust=3.10.5.0 was not loaded because its MIME type, “text/html”, is not “text/css”.modern
SyntaxError: expected expression, got '<'[Learn More]require.js:1
ReferenceError: require is not defined

0 SUSSAMB over 9 years ago

Well its hardly many compared with those who use it, and as can be seen from posts above not everyone from the small sample here have issues and of those that have clearing caches etc has solved the problem.

My advice still remains, since there doesn't appear to be a common issue the best bet for anyone who thinks they have an issue is to call Product Support.

0 dpmcalli over 9 years ago

Yup CSS is not loading for me here in the UK either. its been down for at least two days now. Pretty terrible. Where I work we'd be giving hourly updates to our customers until it was resolved. Garmin don't even seem to acknowledge theres an issue.

0 gmc_uk over 9 years ago

I went to Garmin support and logged a ticket. We will get back to you within 3 days!

0 SUSSAMB over 9 years ago

If it were me I'd call and speak to someone.

0 SUSSAMB over 9 years ago

Yup CSS is not loading for me here in the UK either. its been down for at least two days now.

I'm in the UK and it's been working fine for me. Call the UK freefone number and get help with your system.

0 gmc_uk over 9 years ago

If it were me I'd call and speak to someone.

I'll call in the morning. Don't suppose they are 24x7.

Even http://www.garmin.com/uk/support/contact-support is not loading correctly.

0 tomhagen1 over 9 years ago

I'm in the UK and it's been working fine for me. Call the UK freefone number and get help with your system.

i am also in the UK and have the same issues as others. I'm very happy it is working for you but its not for me .

0 Former Member over 9 years ago

I also would recommend, that everybody who has issues contacts support.

Garmin needs to become aware of the fact, that many users have issues. Whatever it is, it's not normal and Garmin needs to know that.

0 Former Member over 9 years ago

Even http://www.garmin.com/uk/support/contact-support is not loading correctly.

Confirmed and tested from Germany. It seems Garmin has major web services issues in UK and maybe even in Italy, though that was only one person reporting that.

Currently in Germany everything is still fine, though I made a test with the Puffin browser on iPad, which uses an US proxy and Connect had slight issues there. Safari though is fine.