Background
I have been using new Vivosmart HR with Garmin Express Connect on iMac for about two months. All was going well and I was getting some satisfaction from seeing my Resting Heart Rate Trends over time graphs in the 'Reports' area going in the right direction.
Issue
About a week ago the graphs started to vary wildly ranging from low 30s to mid 60s. The previously accurate graphs were also overwritten with wildly varying ones. I am confident that this was not a true reflection of my RHR, and the Vivosmart HR and Daily Summary Avg RHR on Garmin Express continued to record an accurate daily average RHR.
Attempts to Fix Problem
I have: Searched this forum. Turned device on and off. Reloaded Garmin Express onto iMac. Rebooted iMac. Fully charged Vivosmart HR and then turned it off and on. I have reset the device but no joy.
I have put this post on the Vivosmart HR area of the forum but then saw this area and thought it might be better here. I have set up a new Garmin Express Account under another name (Mac) and all seems to be going well so I suspect that the issue is with Garmin Express rather than the device.
Any assistance would be appreciated.
Regards
Peter