Unable to export TCX, GPX, or Google Earth

Same question as I asked before. What is the URL of this activity and is it a problem for just this one or others?

I believe that Garmin solved the issue because until yesterday (that I had done my last try) I couldn't download any activity.. :)

problem fixed ???

Hi all

I was finally able to report the problem to Garmin this morning, I had been having problems with their not very good system for reporting issues.
Don't whether it was anything to do with that or not, but this afternoon I was able to download several GPX files without any problems.

Cheers
Gary B

Great customer service

Called Garmin this morning chatted with Oliver D, said to just clear browsing data, it worked like a charm. I've exported 25 TCX files since then. Give it a try. in Chrome, Settings- History -Clear Browsing Data. You only need to delete the top 4 selections.

Hi all

I was finally able to report the problem to Garmin this morning, I had been having problems with their not very good system for reporting issues.
Don't whether it was anything to do with that or not, but this afternoon I was able to download several GPX files without any problems.

Cheers
Gary B

Same question as I asked before. What is the URL of this activity and is it a problem for just this one or others?

This happend not at all activitys and it seems to be a random problem (it changes from day to day and activity to activity). So the activity DL-Url isnt't important...

Btw. i've tried to download today round about 20 different activitys - without any error. It sems to me Garmin has done somithing serverside... :)

Workaround

Exporting to TCX is still failing... :(

HTTP Status 500 - System error : Invalid or empty activity
type Exception report
message System error : Invalid or empty activity
description The server encountered an internal error that prevented it from fulfilling this request.
exception
java.lang.RuntimeException: System error : Invalid or empty activity
com.garmin.connect.service.download.activityexport.provider.ActivityTcxSerializer.createActivityTcxComponent(ActivityTcxSerializer.java:175)
etc.

As a workaround I just refreshed the page with error multiple times until finally my browser received the tcx file.

@mikapi71 same here. FWIW, I have a support ticket out with Garmin. Received the following response on October 5th:

Our developers are aware of an issue some users are experiencing when exporting to TCX, GPX or Google Earth. They are currently investigating this issue and are actively working on a resolution.

garmin connect - export as gpx - nullpointer exception

I just tried to export one of my rides to gpx file.
See what i got below. Does anyone else observe such interesting behavior?

java.lang.NullPointerException
com.garmin.connect.service.download.activityexport.provider.ActivityGpxSerializer.buildDocument(ActivityGpxSerializer.java:73)
com.garmin.connect.service.download.activityexport.provider.ActivityGpxSerializer.serialize(ActivityGpxSerializer.java:36)
com.garmin.connect.service.download.activityexport.provider.ActivityProvider.writeTo(ActivityProvider.java:38)
com.garmin.connect.service.download.activityexport.provider.ActivityProvider.writeTo(ActivityProvider.java:21)
com.sun.jersey.spi.container.ContainerResponse.write(ContainerResponse.java:306)
com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1448)
com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1360)
com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1350)
com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317)
org.springframework.security.oauth.provider.filter.ProtectedResourceProcessingFilter.onValidSignature(ProtectedResourceProcessingFilter.java:87)
org.springframework.security.oauth.provider.filter.OAuthProviderProcessingFilter.doFilter(OAuthProviderProcessingFilter.java:168)
org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
com.netflix.hystrix.contrib.requestservlet.HystrixRequestContextServletFilter.doFilter(HystrixRequestContextServletFilter.java:53)

waterturtle, on-going issue. See possible workarounds in this thread while Garmin support remedies the problem.

This problem is getting very annoying! I've tried clearing by Chrome browser history, but that has made no difference. Come on Garmin, please fix this.

Export to kml (google earth) failure

I'm doubting Garmin even pays any attention to these forum topics at all. Has anyone tried contacting SUPPORT? It is impossible. Enter one keystroke incorrectly and you get to start all over again; and everything you tried to explain, etc. is gone. VERY annoying.
I'm exporting rides to Google Earth (kml files) and most of the time it works flawlessly, but then all of a sudden I get errors like I see others here are also getting. This really sucks.