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TCX data not loaded

Former Member
Former Member
If have a TCX file from my Elite Trainer App E Trainer which creates a TCX files contaning speed, distance, cadence, heart rate and power data. If I load this via Garmin Connnect only the speed is loaded and not the rest. I got confirmation from Elite that this is a standard file, does anybody know how this can happen? I cannot attach the TCX file.