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new IOS app updates - daily steps erased

Former Member
Former Member
Every-time there is a new app update the day of steps is erased or don't count. This has happened 3 times in the last 30 days for me. Any way to add the daily steps? I feel this app is becoming unreliable on a regular basis, Garmin attention is required here.
  • Every-time there is a new app update the day of steps is erased or don't count.
    I cannot confirm or deny that is happens, but I haven't seen it happen myself, in spite of using Garmin Connect Mobile app for iOS from time to time. After all, once the step data has been ‘synced’ – retrieved from your Garmin device and then uploaded to the cloud-based Garmin Connect service over the iOS device's Internet connection – nothing you do to the app would erase what's already on record in the ‘source-of-truth’ repository.
  • It seems to me that, if you sync every day and you lose your steps somehow in GCM, a second sync should get you your steps again from your device. If you're syncing multiple days at a time, you could lose previous days - although I personally have never lost steps.