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Forerunner 235 run not uploading to connect - Please help me!

Former Member over 8 years ago

Hi All,

I had a run this morning using my Forerunner 235 that synced and uploaded to my Garmin Connect App - but wouldn't upload to Strava ( I think lots of people had this problem today). However before I realised this I read somewhere that a way to fix the Strava problem was to delete the activity from Connect and then let it re-sync with the 235, reupload the run and then hopefully Strava would sync too.

So I deleted the run from the Connect Ap, resynced with my watch (235) but the run did not re-upload onto connect. The run and all the details are still on the 235 but won't go on the App! Does anyone know how I can get these back onto the Connect App? I have tried disconnecting and reconnecting, switching on and off etc.

I'm getting frustrated as it was my longest run this year so I really want it to show on Connect and Strava!

Thanks so much

Rhianna

0 michaeljswann over 8 years ago

You can use a computer to upload the run if the sync through the app doesn't work.

Connect your 235 to your computer using the charge cable. You can try using either Garmin Express or manually via the Garmin Connect website.

Garmin Express, if installed, should be automatic. To do it manually, click the + sign inside the blue circle and choose Upload Your Activities, navigate to the Activities folder on your 235 and select the latest file. The rest should happen automatically. If not, do the same to upload to Strava. To upload using the website, Garmin Express is not required.

0 Former Member over 8 years ago

Thanks so much. I only have my work laptop (which I can't install anything on so can't use express) but it did let me do it manually and Strava appears to have sorted itself out as it's gone on there too :)
Thank you again!!

You can use a computer to upload the run if the sync through the app doesn't work.

Connect your 235 to your computer using the charge cable. You can try using either Garmin Express or manually via the Garmin Connect website.

Garmin Express, if installed, should be automatic. To do it manually, click the + sign inside the blue circle and choose Upload Your Activities, navigate to the Activities folder on your 235 and select the latest file. The rest should happen automatically. If not, do the same to upload to Strava. To upload using the website, Garmin Express is not required.

0 michaeljswann over 8 years ago

Thanks so much. I only have my work laptop (which I can't install anything on so can't use express) but it did let me do it manually and Strava appears to have sorted itself out as it's gone on there too :)
Thank you again!!

No problems. I think that once Garmin Connect Mobile or Garmin Express has synced a training session, it won't do it again so you need to force it manually. It's good that Garmin gives you that option. Polar, on the other hand, does not.