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No pace graph showing

Former Member over 9 years ago

Up until 27th July I could view a graph of my pace and the elevation of my runs, now all of a sudden (Thurs and Sat) I can only see the Elevation graph.
Has a setting gone wrong or is there something else I can do to get this back. :confused:
Garmin Forerunner 410 (with ANT stick)

0 Pacman50 over 9 years ago

Re: No pace graph showing

I am having the exact same problem, and it started on Thursday as well. I have a Garmin Forerunner 405. I also ran today and the pace graph didn't show up. Tuesday was fine, Wednesday I did not run, nor did I run on Friday, so I can't say if either of those two days would have been a problem as well. I also sync my data to my MapMyRun account, and the pace shows up just fine, so the data is there, it is just not getting displayed, nor is there an option to choose Pace, only Elevation. Seems like a problem with the website.

0 UROHR01 over 9 years ago

I am having the same issue (with my Forerunner 410 - ANT Stick and Garmin Express).

1. no moving time is shown in 1km splits -> avr. moving pace not available
2. no pace graph shown
3. For one activity I can see pace graph when selecting "over distance" only for the part of my run after hitting "pause"
4. For activities where I did not use the pause button - I see empty graphs for HR and altitude and no pace graph. When I switch to "over distance" I can see HR and altitude - but still no pace.
5. Even for some old activities the pace diagram is gone even though it was shown earlier.

I do hope that this is a Garmin Connect issue and not an issue of my Forerunner device!

0 Former Member over 9 years ago

There is currently an issue with Garmin Connect displaying all the data from TCX or GPX file formats. This is an issue that has been escalated to the Garmin Connect team for further investigation and resolution. The Forerunner 405, 405CX, and 410 all upload data in TCX format, and this is why the issue is occurring.

There has been some discussion of this issue in this thread: https://forums.garmin.com/showthread.php?357331-Time-data-from-gpx-files-not-seen-by-GC

We apologize for any inconvenience in the mean time.

0 Former Member over 9 years ago

No graph visible for Elevation and Heart Rate

Hi,

Is there an issue with connect.garmin.com to display the graphs? I had it working until July 27th 2016 and suddenly the uploaded activities show only the max and avg heart rates. No graphs visible for Elevation or Heart Rate or Pace.

I sync activity from Forerunner 305 through latest version of Garmin Express running on Mac

Thanks!

0 Garmin-Shawn over 9 years ago

The root cause of this issue has been determined and a fix was recently deployed to Garmin Connect to resolve this issue with any files uploaded moving forward.

Any previously uploaded files that were displaying incorrectly, can be exported in the original format (Export Original) and then re-uploaded to the account.