Since yesterday, the uploaded .gpx files from my bike rides have not been properly analyzed by GC. In a nutshell, GC does not see any time data points from the uploaded files. It sees the distance (position) data points, only. As a result, GC does not calculate the ride time, moving time, max speed, average speed, or the speed vs distance chart. Interestingly, if I upload an older .gpx file that prior to June 28 was analyzed by GC without any problem, it does not see the time data points this time around. Strava analyses these .gpx files w/o any problem, so yesterday (or the day before) something must have happened on the GC end that causes the glitch. Any idea what is going on?
From today, when I import my GPX file into Garmin Connect, the time is missing from the work out. Subsequently most other fields are missing as well, due to the missing time. This worked perfectly yesterday, but from today this is a problem. I use a different tracking device. When uploading my workout to their website, all fields are present. I then export to GPX, and import to Garmin Connect. I have done this for years, and it worked fine. Can you please check, as I have award points linked to my workouts.
We appreciate the discussion of this issue. We are also seeing some issues with Garmin Connect not processing or displaying all of the data correctly from a TCX or GPX file. This has been escalated to the Garmin Connect team for further investigation and resolution.
FIT files not uploading correctly with time data either
ah glad it isn't just me :)
We appreciate the discussion of this issue. We are also seeing some issues with Garmin Connect not processing or displaying all of the data correctly from a TCX or GPX file. This has been escalated to the Garmin Connect team for further investigation and resolution.
We do apologize for any inconvenience.
Please note that since Thursday 28 July my FIT files have not correctly uploaded with the time data either. I have had no problem prior to this. With no time data all my graphs are blank.
The Garmin Connect team has just deployed a fix for this issue. The file types that were affected by this issue will not display incorrectly moving forward.
Any previously uploaded files that were displaying incorrectly, can be exported in the original format (Export Original) and then re-uploaded to the account.
