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Unable to upload any fit/tcx files to Garmin Connect

Former Member over 9 years ago

As of yesterday, I am unable to import any activities into Garmin Connect.

I've tried multiple browsers, I've tried altered fit files imported as fit and tcx, I've tried un-altered fit files (exported directly from Garmin Connect, then imported directly back in), etc. but still getting the error "An error occurred with your upload. Please try again."

Is anyone else seeing this? I can't imagine that this is only an issue for me...

Thanks in advance.

0 Former Member over 9 years ago

Same here

I've tried converting files, using different browsers and different PCs but I just get an error message sayinh 'An error occurred with your upload. Please try again'.

0 benjdour over 9 years ago

Same problem for me since this morning.
I send a tweet to GarminFitness but no response at this time.

0 Former Member over 9 years ago

Deffo a problem with connect.

I have had the same problem since yesterday but the same files upload fine to Strava and Endomundo.

0 wiley2770 over 9 years ago

Same thing happening to me...

I have had the same problem since yesterday but the same files upload fine to Strava and Endomundo.

Strava and Endomondo upload and sync fine.

0 FGLEMET over 9 years ago

Probably a bug they'll fix when they have time!
Uploaded session from the Garmin Edge 1000 with no problem, but could not upload the identical file from the computer!

0 Former Member over 9 years ago

Looks like a server error?

Getting the same issue, and when I look at the response from the server ( using the Chrome Web Developer tools ) I can see the server is responding with "HTTP Status 401 - Invalid signature for signature method HMAC-SHA1". Sounds like something is definitely broken on their end.

0 Former Member over 9 years ago

Getting the same issue, and when I look at the response from the server ( using the Chrome Web Developer tools ) I can see the server is responding with "HTTP Status 401 - Invalid signature for signature method HMAC-SHA1". Sounds like something is definitely broken on their end.

Thanks! That's good info.

Thanks to everyone else who responded as well so I don't have to keep pulling my hair out. Hopefully they fix it soon.

0 ericbfit over 9 years ago

I am getting the same error this morning when trying to upload a .TCX file from my trainerroad program that I use on my indoor bike trainer. I guess I will try it tomorrow.

0 Former Member over 9 years ago

importing fit file fails

Been searching and glad I found this thread, I usually upload on my chromebook (for more than a year now)my edge 200 cycle data with no problems. Today it wouldn't import the file. I could find the file, but every time I tried to upload it said error uploading, please try again.
I used my old laptop and after lengthy battles with the garmin express uploaded it.It said my old laptop browser was no longer supported but I luckily managed to upload anyway. Hope they fix this fit file upload problem soon.

0 Former Member over 9 years ago

We appreciate the discussion in this thread and this issue has been escalated to the Garmin Connect team so that they can resolve this issue as soon as possible.

We do apologize for any inconvenience in the mean time.