I don't have a reply I have the exact same problem and it's frustrating please tell me how to fix this on 2 separate days I've done 2,000 more steps and it didn't record them all
It sounds like a completely different issue and got nothing to do with what you see in Garmin Connect Web. Make sure you sync your watch and check that it is synced to Garmin Connect. The value you see in My Day in the app is not always what is synced to the servers. Click the value or look in Garmin Connect Web to see the synced value.
