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Connect not working

Former Member over 9 years ago

Hello,

I've been using the garmin connect website for the last few days without any problem. Late yesterday and today I can get to the website and login, but am greeted with a blank screen?

thanks for any help

0 rinserepeat over 8 years ago

yup, connect down again

and no surprise, the status page is useless/wrong because it doesn't check services from outside of garmin

really need to find an offline program so I can see my data without relying on garmin

0 Gr4z over 8 years ago

Confirmed I cannot connect this morning.

@rinserepeat You can always use ConnectStats if you have an iPad or iPhone for offline access to stats.

0 Niki.C over 8 years ago

Official response from Garmin support for this problem (only blue corners)

"Thank you for your enquiry.

This issue is something that we are aware of and are working hard towards a resolution, however, we do not have a timeframe for this to be completed as yet.

When the issue has been corrected, the fix will be released in a software update. This will be announced on your Garmin Connect account or on Garmin Express."

So .... he have to wait my friends.
If anybody has a workaround to this, please post it here.
In the meantime, i synchronize my Garmin account with a third party, but this allow me to see the activities, nothing else.

0 hajo_s over 8 years ago

For me, Firefox and IE work, Chrome does not. On multiple machines/networks and across Linux/WIN. Maybe my GC account doesn't like Chrome... Problem started somewhere around early 2017, it worked flawlessly before that.

0 hajo_s over 8 years ago

So I contacted Garmin. They told me to set the default browser in Windows to the one I'm using to browse to GC. Did so but tried a few days later on another machine and - surprise! - the problem is fixed now. The site works with any browser, any OS :)