Connect not working

Connect not working

I've been trying to log into my Garmin Connect account all day - I log in and all I get is the dark blue page but none of the icons on the top left do anything. I'm stuck on https://connect.garmin.com/modern/#....can't get to my calendar or anything else. Tried a couple different browsers. It won't let me log out. Any ideas?

smae here

I have the same problem. surprised no one else has responded.

Connect is working fine. The symptoms you describe point to something blocking the download. Have you amended/added anything recently? Updates to web browsers or ad blocking programs are normally the issue.

If you can, do a system restore back to a point where you know it was working and try again.

Garmin Connect not working

I got the same problem and it just started two days ago. Connect comes up, I can even sign in at times, and then it goes to a blue screen with the action icons on the left but nothing will work. Sorry moderator but I haven't changed anything on my computer.

Same thing

I have the same problem; the only thing I can figure is my computer updated to Windows 10 this morning. Is it not compatible with W10?

Works on both my PCs. One runs Win10, the other Win7. Whatever it is will be an issue somewhere, maybe a browser update you are unaware of?

Assuming you create restore points then restore to a point where it worked before and you'll find it still works.

I've not been able to log in to Garmin Connect from my laptop or two days now. I can get the home page, but when I click the sign in button, this is what I get;

Site Error: Unable to Load Site Preferences; No Preferences Found

I get the same error message if I try and use the browser on my phone. Garmin Connect Mobile on my phone works just fine.

So, the problem is the site itself, not anyone's computer.

Hi All,

I have been having the same problem on my laptop as well as my wife's laptop. It does not matter which browser I use it comes up with the same issue. Both computers are Win 7 with no major changes that I am aware of. Nothing I have done seems to fix this issue, it has been happening for about 3 days now. The Garmin Connect App on my phone seems to work ok.

Maybe we need Garmin Help to help us out on this?

Add me to the list!

I just set up my vivofit yesterday and everything worked fine - imagine my surprise today when I too only got a "modern" display - which displayed nothing...sigh!
I am afraid the moderators solution does not appear to address the problem - which means it is most likely a software glitch somewhere (possibly in North America) since she doesn't seem to have the same issues others are experiencing.
Here's hoping someone will be on it by Monday.