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Missing step data when uploading to connect

Hi all,

I have a FR630. I've been slacking a lot in the activity world so I haven't uploaded since mid April. I wanted to upload my steps so I could do some tracking there and when I uploaded last week, it's missing all data in connect from 5/8/16 until 6/28/16.

Did I lose it because I hadn't uploaded in so long?

I went to this folder:
C:\ProgramData\Garmin\CoreService\Devices\3913936923\Sync\FIT_TYPE_4

but I only see fit files for activities there so I guess normal daily steps don't get put in fit files?
  • Step data is in the "monitor" directory on the watch. I'm pretty sure you lost the data more than a couple weeks old, as the watch only saves that for so many days.
  • Missing step data when uploading to connect

    oh well heck... that's what I was afraid of. Tho it's odd how I hadn't synced since mid April (not just in my head, that's what Garmin express said when I opened the app) and it put data in for even the start of May so it's like it erased some but not all.

    And when I look at the monitor folder on the watch now, the data is only from 7/10 to now.... so that doesn't make sense to me unless it deletes them from there once they sync but then why wouldn't 7/10 - 7/122 be gone since i just synced.