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invalid Garmin Connect authorization key error - anyone else?

Former Member over 9 years ago

Resolution: Upgrade to Garmin Express. I was using ANT Agent software which is no longer supported.

Is anyone else getting an "Invalid Garmin Connect Authorization Key" error when syncing? Just started today..I had to first force send, and near the end of the send I am receiving this error.

Thanks!

0 Former Member over 9 years ago

FWIW: I had the same error with ANT Agent, so I upgraded to Garmin Express. Unfortunately, it couldn't upload activities with this error after introducing user&password:
"garmin servers are not available" :(
Which was obviously incorrect...
Digging in log files in C:\ProgramData\Garmin\Logs I found some complaints like:
Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
So I deleted all files named *.xml under C:\ProgramData\Garmin\CoreService and also the file in C:\ProgramData\Garmin\CoreService\Passkeys\ so the process would start fresh again...
This way, it worked.