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vivoaction no long syncs with iPhone 6

Former Member
Former Member over 9 years ago
Since last update my vivoactive it has stop syncing with my iPhone 6. Last sync date was the 18 June before that was about 7-9 days. I now have to connect it via my laptop, where as before it would sync when I opened the app on my iPone. Have reset the phone think it was the network connection and reset vivoactive as well. Still the two will not sync. Any suggestion?
  • 0 over 9 years ago
    Is it just a matter of syncing or does it not actually connect to the phone?
  • Former Member
    0 Former Member over 9 years ago
    Is it just a matter of syncing or does it not actually connect to the phone?


    It's a matter of not syncing with the phone. Then of course Garmin Connect is not update. I'm more interested in connecting to phone via blue tooth.
  • 0 over 9 years ago
    Have you try to delete the application on your phone, re-install it and then use the app to re-connect your device to the phone via bluetooth? It has worked for many...
  • Former Member
    0 Former Member over 9 years ago
    Have you try to delete the application on your phone, re-install it and then use the app to re-connect your device to the phone via bluetooth? It has worked for many...


    I'll try that and will let you know.

    Thank you.
  • Former Member
    0 Former Member over 9 years ago
    Have you try to delete the application on your phone, re-install it and then use the app to re-connect your device to the phone via bluetooth? It has worked for many...


    It is syncing again thank you!
    Reset the phone
    reinstalled app
    reconnected via bluetooth