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Unable to "Send to Device"

Former Member over 9 years ago

Created custom workouts through Garmin Connect for the vivoactive HR, but the option to "Send to Device" is disabled. The device is connected to the laptop via USB/Charging cable and is connected with Garmin Express.

What can I do to send the workouts or am I missing certain steps for the "Send to Device" option be enabled?

I tried searching the Forum for any previous threads but to no avail. Any help would be greatly appreciated and sorry if this was asked beforehand.
Thanks!

0 ASmugDill over 9 years ago

First, you need a Garmin device that supports custom workouts

Created custom workouts through Garmin Connect for the vivoactive HR,

The vívoactive‑HR does not support custom workouts. You'll find no mention of custom workouts in its Owner's Manual (unlike in, say, the ">‑230/235">Owner's Manual for the Forerunner‑230/235).

but the option to "Send to Device" is disabled.

I haven't seen that before, but it figures.

What can I do to send the workouts or am I missing certain steps for the "Send to Device" option be enabled?

I think you need to first (acquire and) register a Garmin device that supports custom workouts, against your Garmin Connect account.