Cannot create multi-step workouts in Pool Swim

Do you work at Garmin? :confused: The workaround "writing plans on a piece of paper and stick them on the edge of the pool" doesn't sit well with me. Before the Garmin swim workout feature sets on paper worked great, but now I want the technology work for me.

I expect that before Garmin rolls out a new function they test it with a select group of swimmers.
This group will then give feedback on what works well and what not.

Another strange one is that on Garmin Connect you can see Cumulative Time, but not Cumulative Distance, when reviewing your sets. How can one do without the other??

I used the form to provide feedback, so hopefully one day this functionality will be added. :cool:

My take on that as a retail customer is that swim workouts were not any part of what was promised to me (by way of statements and claims in the Garmin product's specifications sheet and other marketing collateral), so the new capability is a bonus and a freebie, and basic features are better than none at all.

I agree with you that nothing was promised. However, if a product is not regularly updated with new features or services you will move to a competitor, whether it is for a watch, a smart phone or any other gadget.

How often is your car updated? Your fridge? Your microwave? Your oven? Your CD player?

Additional functionality is a bonus. You buy a device for what it can do today, not what it might do tomorrow.

As for the swim workout. Its there. It might not do exactly what you want it to do. But that's life sadly. For those who don't have overly complicated swim workouts, its probably fine.

One final point. How do you know Garmin did or didn't reach out to swimmers? Oh wait. If they did, they probably weren't real swimmers.

How often is your car updated? Your fridge? Your microwave? Your oven? Your CD player?

I update the apps on my iphone almost every day, I believe that's a better comparision.
I don't own a microwave, it's bad for your health. And what is a CD player? :D

No need to get agitated mate, I just want Garmin to listen to our feedback. If we, the swimming community, don't provide feedback then products won't get better and we will all be writing our sets on a piece of paper again.

However, if a product is not regularly updated with new features or services you will move to a competitor, whether it is for a watch, a smart phone or any other gadget.

I disagree. A watch is just an appliance; I have a few Swiss-made mechanical watches and chronographs (which, sadly, have been largely left to languish in a drawer since I got into to habit of wearing a GPS running watch) – some of which individually costs more than my Garmin Forerunner, my smartphone handset and my entire running wardrobe put together – and I wouldn't dream of receiving updates or any other enhancements to them post-sale. In case you want to argue that they're mechanical and not digital devices, I also have a couple of Casio G-Shock digital watches, and my absolute brand loyalty to Casio for the past three decades when it comes to digital watches is not at all dependent on post-sale updates or service.

Just because something could be enhanced post-sale to increase its value to the user, it does not logically follow – even in this day and age – that there is a promise or an expectation that it will be as part and parcel of the commercial relationship with the manufacturer.

I update the apps on my iphone almost every day, I believe that's a better comparison.

Some Connect‑IQ apps (which may be developed by Garmin, or hobbyists, or other parties) may be updated from time to time. It certainly doesn't mean the basic package of what you chose to buy from Garmin ought to be improved upon, as if that was the value proposition it made to you. (Whether you imagined something else unilaterally is not Garmin's issue.)

I have a ‘smart’ TV set and a home theatre system, both of which can access the Internet by wired or wireless connection to my router, and can obtain both firmware updates and app updates online from time to time. Does that mean I (ought to) expect my TV to keep getting additional capabilities, else I'd be looking at buy a different brand next time? Certainly not. I simply expect the TV to do what it's supposed to do, do it consistently and do it well. It's an appliance designed for very clear purposes that were understood at the time of purchase.

That would be a more reasonable analogy to a GPS running watch.

That would be a more reasonable analogy to a GPS running watch.

No problem! It's okay to disagree. We all use our technology in a different way and have different expectations.
Now if you don't mind, I gotta go, my Tesla received an update overnight which I want to try out. I can now set the maximum temperature in the car, even when it's turned off! How cool (pun intended) is that!?!?!?

Agreed would be useful to have more than 2 steps in a repeat and it is not immediately obvious why this should not be available in swimming activity when it is available for running

it is not immediately obvious why this should not be available in swimming activity when it is available for running

On the flip side, it is not immediately obvious why it “should” be available in custom swimming workouts just because some users want it (but have not entered into a express agreement with Garmin for getting the capability in exchange from some consideration at the users' additional expense). In the absence of a contractual obligation, the provision of such a feature would be entirely at Garmin's discretion, and “should” is quite irrelevant.

It's not really about contractual obligations it's about creating sensible added value for a user community that keeps them broadly competitive with the opposition. It's also about sensible implementation of features in software rather than arbitrary limits that show a lack of thought on the part of the designers.